FAQs
I don’t see what I want, do you have more color themes?
We're working on it! Please feel free to drop us a line here with suggestions of what you'd like to see and we'll do our best to help you out!
Can I customize my LBD even more?
Absolutely, it’s your party! We have designers on staff that are happy to assist you. Contact us here to let us know what you have in mind and get a quote today.
What will I need to set my LBD up? Is assembly required?
We try to be as all-inclusive as possible - our tagline is All of the party. None of the hassle. after all! However, we recommend having basic supplies available like scissors, tape, tacks, and string. Tweet us @LBDecorations for extra suggestions.
What if something is out of stock?
Sorry, we hate to be party poopers! We will work as hard as we can to get your item back in stock as soon as possible. Tweet us @LBDecorations for alternative ideas!
Where do you ship to?
We currently only ship to any party within the contiguous USA. Sorry to our partiers in Alaska, Hawaii, and Puerto Rico, as well as our international friends. We promise we are working on bringing the party to you.
Do you ship to P.O. Boxes?
Unfortunately, we do not at this time.
When will my LBD ship?
As quickly as our party elves can get your box together! Please allow 2-3 business days for processing.
I received my LBD - yay! What if something is missing or damaged?
Oh no! We want to make it right. If something is missing or damaged, please contact us within 48 hours of receiving your LBD.
What is your cancelation policy?
It’s okay if you don’t want to party…but please cancel within 3 days of placing your order in order to receive a full refund.
What is your return/exchange policy?
Unfortunately, because of the nature of our party decorations, we cannot accept returns or exchanges once they have shipped. Please feel free to reach out to us here if you believe you have a special circumstance.
Other questions?